1. Introduction

Welcome to the Sobhy Girgis Sons website.
These Terms and Conditions govern your use of the Website and its services. By using the Website, you agree to be bound by these Terms, as well as our Privacy Policy and Returns and Refunds Policy. If you do not agree with any part of these Terms, please do not use the Website.

2. Definitions

  •  Sobhy Girgis Sons, we refer to the owner and operator of the Website.
  • “User” or “you” means any individual or entity that accesses or uses the Website.
  • “Partners/Brands” refers to the vendors who supply Sobhy Girgis Sons with products.
  • “Products” means the confectionery supplies available for purchase on our Website.
  • “Order” means a purchase transaction made through the Website.
  • “Account” means the registration made by the User on the Website to complete purchases.

3. Registration and Accounts

  • Purchases require registration on the Website.
  • You agree to provide accurate and up-to-date information during registration.
  • Partners (Brands) can view their products, review orders, and modify their store information.
  • Partners supply products to Sobhy Girgis Sons, who then sells these products on their behalf.

4. Product Display and Partnership

  • The Website offers confectionery supplies for purchase.
  • Products are supplied by partner brands or purchased directly by Sobhy Girgis Sons.
  • We store, manage, and deliver the products upon receipt.
  • We are not fully responsible for any damage that may occur while products are in the custody of partners or during shipment to our warehouses.
  • Product information, including images and descriptions, is provided for convenience. We strive for accuracy but do not guarantee error-free information.

5. Orders, Shipping, and Order Receipt

  • Users can place orders through the Website.
  • Payments are accepted in cash or by credit card.
  • We offer standard shipping to selected governorates within Egypt.
  • Order receipt is available from the store without additional fees.
  • Order cancellation is available within 24 hours of purchase.
  • Refunds will be processed within 14 business days.

6. Payment and Refunds

  • We accept cash and credit card payments.
  • Refunds are processed according to our Returns and Refunds Policy.

7. Intellectual Property

  • All content on the Website, including text, images, logos, and graphics, is the intellectual property of Sobhy Girgis Sons.
  • No content may be used, reproduced, or distributed without prior written permission.

8. User Content and Prohibited Conduct

  • Users may post comments or other content; however, we are not responsible for user-generated content.
  • You agree not to misuse the Website, including fraudulent activities or spam.
  • We may remove content or suspend accounts that violate these Terms.

9. Limitation of Liability and Disclaimer

  • To the extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages.
  • The web site and content are provided “as is” without any warranties.
  • We are not responsible for errors in product information.

10. Modification of Terms and Conditions

  • We reserve the right to update or modify these Terms at any time.
  • Users will be notified of changes via a pop-up upon login.
  • Continued use of the Website after modifications constitutes acceptance of the changes.

11. Governing Law and Dispute Resolution

  • These Terms are governed by and construed in accordance with the laws of Egypt.
  • Any disputes shall be subject to the exclusive jurisdiction of the Egyptian courts.

12. Reference to Other Policies

  • The Privacy Policy and Returns and Refunds Policy are integral parts of these Terms.

13. Contact Information

For inquiries, comments, or requests, please contact us via email, phone, or the address provided.